Star Zest Home Tuition-help

STAR ZEST HOME TUITION

TEL 6384-5607

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1. What is starzesthometuition.com.sg?

We are a reliable tuition agency in Singapore . We are a division of StarZest Group.Having a large database of 20,000 tutors, we hope to provide customers with reliable and affordable tutors

2. Will the information I provide be safe online?

All your personal contact information is confidential and private. Prior to establishing contact for tutors and students, we will ask your permission to send out contact details. We are committed to protect your privacy. Please read our privacy statement.

3. What are the benefits for parents?

Students can find suitable tutors from our large tutor database. Unlike traditional tuition agency matching, parents can have a choice to look through tutors' profile and indicate any preferences.

4. I have sent a tutor request. How long can my child start to have tuition?

We will contact our tutors within 2 days and get back to you. Normally your child can start to have tuition within a week.

5. I would like to request for a full time tutor/school teacher. Are there any?

We do have a number of registered full time tutors/school teachers. However, tuition rate for full time/school teachers will be higher, and subject to availability.

6. Do I need to pay an agency fee or is Star Zest Home Tuition providing free tutor matching?

Star Zest Home Tuition operates like normal tuition agencies. Upon successful matching, we will collect from the student a small amount of agency fee. However, this amount will be deducted from 50% of tutor's 1st salary payment. Parents need not pay us extra.

7. What if my child do not like the tutor. Can I change another one?

If you find that the tutor is not suitable, please let us know within 2 lessons. We will change another tutor for you and will not collect additional agency fee (That means we collect agency fee for 1 tutor instead of 2). However, your tutor will collect the tuition fee for his/her 1 or 2 lessons. Pls note that we will only change a tutor for you once.

8. My child has started tuition. How do I make payment to the agency?

We collect a small agency fee from tutor's 1st salary payment (50%). For payment details, you may visit tuition fee and payment guideline.

9. I do not like this web site at all and I want to remove my profile. How do I do so?

Well, you can log in and remove your profile any time.

10. Who owns Star Zest Home Tuition.com.sg

Star Zest Home Tuition.com.sg is a services division of Star Zest Group, a Singapore registered company. We are committed to provide you the best services you can expect from us.